Privacy policy
This Privacy Policy describes how Axoraa (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from https://axoraa.com/ (the "Site") or otherwise communicate with us (collectively, the "Services"). "You" and "your" refer to you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources. The information we collect and use varies depending on how you interact with us.
What Personal Information We Collect
The types of personal information we obtain about you depend on how you interact with our Site and use our Services. This includes:
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Information We Collect Directly from You: Basic contact details, order information, account information, shopping information, and customer support information.
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Information We Collect through Cookies: Usage Data collected through cookies, pixels, and similar technologies.
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Information We Obtain from Third Parties: Information from vendors and service providers, including Shopify, payment processors, and others.
How We Use Your Personal Information
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Providing Products and Services: To process payments, fulfill orders, and manage your account.
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Marketing and Advertising: For marketing and promotional purposes, such as sending communications and showing advertisements.
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Security and Fraud Prevention: To detect and prevent fraud, and ensure the security of our services.
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Communicating with You: To provide customer support and improve our Services.
Cookies
We use cookies to improve our Site and Services, run analytics, and tailor advertising. You can control cookie settings through your browser, but this may impact your experience.
How We Disclose Personal Information
We may disclose your personal information to third parties for various legitimate purposes, such as with vendors, business and marketing partners, affiliates, or in connection with a business transaction.
User Generated Content
Content you submit to public areas of the Services may be public and accessible by anyone. We are not responsible for the privacy or security of information you choose to make public.
Third Party Websites and Links
Our Site may link to third-party websites. We are not responsible for the privacy or security of these sites. Review their privacy policies before sharing information.
Children’s Data
Our Services are not intended for children, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us to have it deleted.
Security and Retention of Your Information
We take security seriously but cannot guarantee "perfect security." The retention of your information depends on various factors, such as legal obligations and business needs.
Your Rights and Choices
Depending on your location, you may have rights related to your personal information, including the right to access, delete, correct, or restrict processing of your information. You may also opt out of marketing communications.
Complaints
If you have complaints about our privacy practices, please contact us. If you are not satisfied with our response, you may have the right to appeal or lodge a complaint with your local data protection authority.
International Users
We may transfer, store, and process your information outside your country. We will use recognized transfer mechanisms to protect your information.
Contact
For questions about our privacy practices, please contact us at:
Axoraa
Email: support@axoraa.com