Shipping policy
Do you ship worldwide & how much does shipping cost?
Yes, we ship worldwide! Axoraa offers free shipping on all orders, both within the USA and internationally, with tracking available.
What are your shipping and processing times?
Shipping Time:
- USA: 7-14 business days
- Canada: 7-15 business days
Processing Time:
Orders typically take 1-2 business days to process before shipping.
Where can I find my tracking number?
Once your order is shipped, you will receive an email with your tracking number. If you haven’t received it or if it doesn’t work, contact us at support@axoraa.com, and we’ll assist you.
What should I do if my package is missing?
If your package hasn’t arrived or is lost in transit, please contact us. We’re here to help!
Unexpected Delays
Sometimes, shipping may take longer than expected. If your package is delayed, contact us, and we’ll do our best to resolve the issue.
Can I update the shipping address?
We usually ship to the address provided at checkout. If you need to update it, reach out to us as soon as possible at support@axoraa.com.